By Darlys Walker

Published December 2, 2013


This time of year, many Homeowners and Boards want to show their appreciation to their site staff members through bonuses. There are often disagreements as to the appropriate methods of calculation and distribution of these bonuses. Truthfully, there is no appropriate method! Many Management companies will budget holiday bonus at 1% to 10% of the employee's salary. Once the Board has approved the annual budget, the Management Company will distribute these funds typically mid December.


Some Boards choose not to budget an amount, but prefer to review the operating financials and determine an appropriate amount to give to the staff members. Others may choose to take up a collection from Homeowners and then distribute it amongst the staff in a manner they deem appropriate. Other Boards simply choose not to give anything as an Association. But ask that all of the Homeowners give each employee what they feel is necessary based on their individual experiences with the particular staff member. There is nothing prohibiting the Board or the Homeowners from giving holiday bonuses to the staff and there is nothing that says giving is proper protocol. The choice is strictly determined by the Board and Homeowners. While it is common practice, the choice, the amount and the method are yours.

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Darlys Walker

Darlys Walker, Founder and CEO of Condominium Concepts Management, Inc. (CCM), is recognized for her straight talk, subject matter expertise, and valued insights regarding real

state management, leasing, and HOAs. Her company serves a diverse portfolio of properties, from 16-units up to 600 as well as large mixed-use developments.  


   From its beginnings in 2000, CCM has become a well-respected asset manager and now works with over 100 associations with 16,000 units served by over 300 employees. Darlys and her team deliver resources and responsiveness through six regional offices - in Orlando, Miami, Jacksonville, Charleston, Nashville and Atlanta.


   Darlys Walker is best known for her passion and precision, understanding that the only difference that matters in today's demanding marketplace is service delivery ... doing what is promised and what is right. She knows that every community serves two masters ... the property owner/developer and the resident/homeowner. "If we are not equally responsive to both, we are not doing our job," she states.  


   Her clients say it best: "Darlys really knows her stuff" ... "at the top of her profession and it shows in the caliber of her clients" ... "delivers quality resources that match up well with needs and expectations that are really rigorous."  


   She is a licensed Real Estate Broker in four states, holds an Associate's Degree in Marketing and has earned the Accredited Real Estate Manager designation from the Georgia Institute of Real Estate Management. Also she is one of few certified as a Lead-Based Paint Abatement & Removal Trainer in Georgia. 


   Darlys Walker and her team have been selected to manage the condominium conversion process and day-to-day operations for many of the Southeast's most high-profile condominium communities including luxury high-rises, mid-rises and garden-style homes. Most recently she has been recognized as an expert in 're-versions' of communities from condominiums to leased homes, as well as repositioning projects. A visionary and a tireless perfectionist, Darlys demonstrates hands-on leadership, working individually with each client and staff associate to achieve defined business outcomes and satisfaction.  

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For more information about Darlys Walker and Condominium Concepts Management, Inc. please visit